Assessor's Renewal: Professionally Speaking - On-demand

When:  Apr 14, 2021 from 1:00 PM to 5:00 PM (ET)
Wednesday, April 14: 1 to 5 p.m.
Assessors Renewal: Professionally Speaking

What does it take for an assessor to communicate effectively in today’s world? How do you explain a complex assessment administration system to officials and taxpayers? Gain insights, hints and helps in this motivational continuing education course approved by the State Tax Commission for four hours of elective credit for assessors. It’s hard to be the bearer of bad news, and downright difficult to provide state facts and statute to property owners who are emotional and upset. The job of an assessor requires communication on issues that are hard for taxpayers to hear. This is not a public speaking course, it’s designed to help assessors communicate better with the public and offers insights into having challenging conversations. Dive into the “how’s” of communication in assessment administration, explore ways assessors can communicate better and get practical advice for real-life situations. From phone calls to presentations, get tips for navigating communications when it comes to property tax law.

Speakers: Shila Kiander, Michigan Advanced Assessing Officer, Director, Mecosta County Equalization; and Cindy Dodge, Michigan Certified Assessing Officer, MTA Member Information Services Liaison